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Terms and Conditions

Welcome to Diamondsgallery.com.hk (referred to as "the Website"). By accessing the Website, you acknowledge that you have read, understood, accepted, and agreed to comply with these terms. If you do not agree with the revised terms, please immediately cease using the Website.

The Website is owned and operated by Diamonds Gallery Limited (referred to as "Diamonds Gallery"). These terms and conditions apply to Diamonds Gallery, its employees, and agents. Diamonds Gallery reserves the right to change or modify any part of these terms and conditions at any time.

Trademarks and Copyrights

The Website is owned by Diamonds Gallery or its affiliates. All photographs, designs, logos, slogans, and trademarks on the Website may not be reproduced, imitated, or used in any way, in whole or in part, without the written consent of Diamonds Gallery and its affiliates. All trademarks, product names, company names, and logos on the Website are the property of Diamonds Gallery.

The designs, text, graphics, logos, interface appearance, images, software, data, and other materials on the Website are the intellectual property of Diamonds Gallery or its licensors and are protected by copyright laws in Hong Kong and internationally, as well as any applicable intellectual property laws. All software used on the Website is the property of the Website or its software providers and is protected by copyright laws in Hong Kong and internationally, as well as any applicable intellectual property laws.

Website Usage and Comments

The Website is solely intended for informational purposes. Without consent, you may not copy or modify the content, product listings, images, or descriptive information on the Website for any commercial purposes.

Any information or content you submit as comments on the Website may only be used in lawful ways. Posting and transmitting any data that violates the terms of the Website (including any unlawful, defamatory, obscene, abusive, or offensive content) is strictly prohibited, and Diamonds Gallery reserves the absolute right to prohibit and remove such data.

Product Prices

Diamond prices in the market are subject to frequent changes. Due to system or input errors, the prices displayed on the Website may be inaccurate or not up to date. While we make efforts to avoid such errors, mistakes may still occur. We reserve the right to correct any and all errors and will not sell products at incorrect or erroneous prices.

Notices

Diamonds Gallery will send notices to you through email, website postings, or postal mail. You may also send notices to us via email or postal mail to the following address: Unit E-F, 20/F, 8 Hart Avenue, Tsim Sha Tsui.

Third-Party Gifts

Diamonds Gallery may occasionally provide customers with third-party gifts. If these products cause harm, damages, or losses to anyone, Diamonds Gallery does not provide any warranties and will not be held responsible.

Information Before Purchase

  • 1. The store reserves the right to change product prices without prior notice.
  • 2. The store has the sole discretion to accept or reject any orders based on actual circumstances.
  • 3. The store reserves the right to cancel orders.
  • 4. The store can contact customers for more detailed information regarding their orders.
  • 5. Online product prices may differ from in-store prices. Once an order is confirmed, the confirmed price applies and is non-refundable.

Shipping and Pickup Methods

We offer express delivery services within Hong Kong and free pick-up at any of our stores across Hong Kong.
When you purchase any product on our website, you can choose a location for free pick-up.
If you would like delivery outside of Hong Kong, please contact our customer service team for inquiries..

Hong Kong store information:
Room E-F, 20/F, 8 Hart Avenue, Tsim Sha Tsui
+852 2177 3798

*We will send out a pickup notification when the order is ready.

Return and Exchange Policy

Products ordered are non-refundable and non-exchangeable.

If there are special circumstances, please Contact Us.