Purchase process
We are dedicated to bringing you an easy and convenient lab-grown diamond shopping experience! Whether you prefer to shop online or visit our showroom in person, our process can meet your different needs.
Method 1: Order online
Choose your bespoke diamond jewelry
- Go to the lab-grown diamonds page, select your preferred loose diamond style, and add it to your shopping cart.
- Go to the ring setting / earring setting / necklace setting page, select your desired setting style, and add it to your shopping cart. (*Each setting style must be purchased with a lab-grown diamond; otherwise, the order will be cancelled.)
Choose your couple rings
- Featuring Hong Kong craftsmanship and German design, we offer a wide selection of styles that you can directly order online.
- Alternatively, create your unique couple rings using our online design tool for the German bespoke collection.
(*If online purchasing functionality is not available for certain styles, please WhatsApp us as instructed, and a dedicated specialist will assist you.)
Other Diamond Jewelry
All other diamond jewelry displayed online, including various types of diamond jewelry, fancy colored diamonds, and fancy cuts, are available for online purchase. If online purchasing functionality is not available, customers can WhatsApp us as instructed, and a dedicated specialist will assist you.
Checkout and Payment
- Payment Methods: We accept various credit cards (Visa, MasterCard, AE, UnionPay, etc.).
- Flexible Delivery Options: Visit our showroom or have your order delivered by courier within Hong Kong. A specialist will contact you after your order is placed to follow up.
- Delivery Time: Individual selected products typically arrive within 10-14 business days, while custom designs require 3-4 weeks (depending on design complexity). A tracking email will be sent upon shipment.
*Within 24 hours of payment, a dedicated specialist will contact you to confirm your order details and ensure everything runs smoothly.
Method 2: Visit the showroom in person
Online / WhatsApp Appointments
- How to Book: Book an appointment via our online form or WhatsApp us, choosing the time that suits you best.
- Try-On Experience: Try on various lab-grown diamond jewelry pieces to find your perfect match.
- Efficient Delivery: In-stock products are ready within 1-2 business days, while custom jewelry takes 3-6 weeks (depending on design complexity). We provide regular updates to ensure you receive your beloved jewelry on time.
- Flexible Payment Methods: Cash, FPS, Bank Transfer; Credit Cards: Visa, MasterCard, AE, or UnionPay.
- Delivery or Self-Pickup: Customers can choose delivery within Hong Kong, and we will keep you updated on the status, providing tracking notifications once shipped. Alternatively, customers can opt for self-pickup at our showroom. The pickup period is 90 days, offering flexible arrangements at your convenience.